Face to face appointments are now available at our clinics across England, however please do not attend if you or someone in your household is experiencing symptoms of Coronavirus.  Please call your usual number or our Helpline 01253 951131 Monday to Friday 9am - 5pm for more information. 


The National Artificial Eye Service provides a manufacturing and fitting service for the supply of ocular prostheses to all eligible patients throughout England.

Accessing the Service

The National Artificial Eye Service is part of the NHS. If you wear an artificial eye or cosmetic shell and are eligible for NHS treatment we have over 50 clinics in England where you can have your prosthesis checked and polished and be provided with a replacement when necessary. To find out your nearest clinic please ring our information line on 01253 951131. If we have not seen you for some time we may require a referral from your G.P. or Consultant.Artificial Eyes

Patients who have recently had their eye removed (enucleated or eviscerated) are referred in by their consultant and will be contacted about an appointment automatically. If you live in Scotland, Wales, or Northern Ireland you should contact your local NHS organisations as those countries have their own arrangements.

We will be pleased to talk to you if you are not eligible for NHS treatment and require a private consultation.

Virtual Appointments

With the support of NHS England and NHS Improvement, the NAES are now offering video consultations to some of our patients.  This will allow patients to have direct access to an Orbital Prosthetist via a video link from the comfort of their own home. Click here for more information.

On the Radio!

The National Artificial Eye Service was recently featured in a radio broadcast after one of the presenters received treatment from the team.  You can listen to the broadcast using the links below:

Part 1 | Part 2 | Part 3

Patient Story

Our patient, Dianne Jones, kindly agreed to share her journey to obtaining a cosmetic shell

National Artificial Eye Service - NHS - Patient Story - YouTube